About Integrity Living Solutions:
A Trusted Gold Coast Aged Care Provider
Integrity Living Solutions is a Queensland-based aged care and community support provider built on a simple belief: every older Australian deserves to live with dignity, independence and choice, in a place they call home.
We were founded to offer a genuine alternative to high-volume, task-driven aged care. Our model is boutique, relationship-driven and unapologetically focused on quality of life. We take the time to know our clients, understand their stories, and deliver care that reflects who they are.
Our Team
Integrity Living Solutions exists to provide compassionate, reliable and individualised support services that place the client at the centre of every decision, every interaction and every care outcome.
Lisa Tickner
Executive Director
With an extensive career spanning law enforcement, investigations, regulation and community protection, Lisa Tickner has built a strong professional background grounded in integrity, accountability and attention to detail.
With 15 years of experience in law enforcement, including extensive work in forensic investigations, Lisa developed strong skills in evidence management, complex investigations, risk assessment and high-pressure decision-making.
Lisa has also held a specialised investigative role within a government regulatory agency, working in the disability sector with a focus on regulatory compliance, fraud and misconduct, risk management, and the protection of vulnerable people.
Lisa also holds a Certificate IV in Government (Regulation), further supporting her experience in regulatory practice, compliance and governance.
Her experience across law enforcement, forensic and regulatory investigations, and community protection brings a strong focus on integrity, safeguarding, accountability and client advocacy to Integrity Living Solutions.
Victoria Francis
Executive Director
Victoria Francis brings over 10 years of experience in the healthcare and personal safety industry, with a strong background in emergency response and client care through her work with Emergency Medical Services Pty Ltd.
Specialising in personal medical alarms with 24/7 professional monitoring, Victoria has developed a deep understanding of supporting vulnerable Australians to live safely and independently. A qualified Enrolled Nurse, Victoria has hands-on experience across both aged care and acute care settings, combining clinical knowledge with genuine compassion and professionalism.
She also holds a Bachelor of Business in Marketing and Management, bringing valuable leadership, communication, and strategic business expertise to Integrity Living Solutions. Her unique combination of healthcare and business experience reflects the company’s commitment to delivering trusted, people-focused support solutions.
Lara Beattie
Digital Solutions Specialist
Lara Beattie is an experienced business transformation and technology professional with over nine years of experience helping organisations improve operations, implement innovative systems, and adapt to change.
Known for her strategic thinking and collaborative approach, Lara is passionate about using technology to deliver smarter, more effective solutions that enhance the support-at-home sector and improve client outcomes.
With experience across large-scale business and digital transformation projects, Lara specialises in bridging the gap between people, processes, and technology.
Her ability to simplify complex systems and drive practical, user-focused solutions brings valuable innovation and operational expertise to Integrity Living Solutions.
Our Vision for
Aged Care on the
Gold Coast
To become the Gold Coast’s most trusted and respected person-centred care agency, empowering older Australians to live independently, safely and with dignity in the comfort of their own homes and communities.
Our Mission
Integrity Living Solutions exists to provide compassionate, reliable and individualised support services that place the client at the centre of every decision, every interaction and every care outcome.
We believe every person deserves choice and control, reliability, respect and dignity, genuine human connection, cultural and emotional understanding, and safe, ethical, high-quality care.
